A: If you installed Spanning Backup after Gmail backup was released, all paid users of the domain will already have access to Gmail Backup. If you already had Spanning Backup installed when Gmail backup was released, you’ll need to enable Gmail backup for all of your paid Spanning Backup users by following the instructions found here:
http://spanning.com/how-to-enable-email-backup-for-your-existing-spanning-backup-installation/
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